Term and Conditions

Welcome to CleanaHolics Sdn Bhd! By accessing or using our services, you agree to the following terms and conditions. Please read them carefully.

  1. Service Availability CleanaHolics Sdn Bhd offers a variety of cleaning services, including residential, commercial, and specialized cleaning. Our services are subject to availability and may be modified or discontinued without notice. We reserve the right to refuse service if a situation arises that prevents us from fulfilling the service agreement.

  2. Booking and Payment All bookings must be made in advance through our website or by contacting our customer support team. Payment for services must be made as per the terms agreed upon at the time of booking. We accept various payment methods, including bank transfer, credit card, or cash on completion of service, as stated during the booking process.

  3. Service Delivery Our team will perform the cleaning service as requested, but the client is responsible for providing clear access to the premises and preparing the space according to our guidelines. We are not liable for any damages that may occur due to inadequate preparation or failure to provide access.

  4. Cancellations and Rescheduling Cancellations or changes to your appointment must be made at least 24 hours in advance. Failure to do so may result in a cancellation fee.

  5. Liability CleanaHolics Sdn Bhd is not responsible for any loss, damage, or injury that may occur during or after the service, except where such loss or damage is directly caused by the negligence of our team. Clients should ensure that valuables are properly stored before the service.

  6. Privacy We respect your privacy and are committed to protecting your personal information. Any data collected during your interaction with our services will be used solely for the purpose of service delivery, and we will not share it with third parties without your consent.

  7. Contact Information For any questions, service requests, or concerns, feel free to contact us at:

By using our services, you agree to these terms and conditions. CleanaHolics Sdn Bhd reserves the right to update or modify these terms at any time.