Hygiene Policy

At CleanaHolics Sdn Bhd, we prioritize the health, safety, and well-being of our clients and staff. Our Hygiene Policy outlines the necessary standards and practices to ensure that all services we provide are conducted with the utmost attention to cleanliness, safety, and professionalism.

  1. Staff Hygiene Standards

    • Our cleaning team is thoroughly trained in hygiene protocols to ensure that all tasks are performed using safe and sanitary practices.
    • All cleaning personnel are required to wear appropriate uniforms, gloves, masks, and other personal protective equipment (PPE) as needed to prevent the spread of contaminants.
    • Regular hand washing and sanitization are mandatory for all staff, especially before and after handling any equipment or interacting with clients.

  2. Cleaning Supplies and Equipment

    • We use high-quality, eco-friendly cleaning products that are safe for your home and environment, ensuring effective sanitation without harmful chemicals.
    • All cleaning tools, such as vacuums, mops, and brushes, are sanitized before and after each use to prevent cross-contamination.
    • We take extra care to disinfect high-touch surfaces, such as doorknobs, light switches, and bathroom areas, to ensure your space is thoroughly sanitized.

  3. Client Health and Safety

    • If any client is feeling unwell or shows symptoms of illness, we recommend rescheduling services to ensure the safety of our staff and other clients.
    • We ask clients to inform us of any special cleaning requirements or health considerations to accommodate their needs effectively.

  4. COVID-19 Protocols

    • In response to the ongoing COVID-19 pandemic, CleanaHolics Sdn Bhd follows all government guidelines and health recommendations to minimize the risk of transmission.
    • Our staff undergoes regular training on COVID-19 safety measures, including proper use of PPE, social distancing, and sanitization procedures.

  5. Quality Assurance

    • We are committed to maintaining a high standard of cleanliness. We conduct regular audits and quality checks to ensure that our cleaning practices align with industry standards and client expectations.
    • If you are not satisfied with the cleanliness or hygiene of the service, please inform us immediately, and we will address the issue promptly.

At CleanaHolics Sdn Bhd, we take great pride in delivering cleaning services that are not only effective but also safe and hygienic. Your health and peace of mind are our top priority, and we strive to maintain the highest hygiene standards in all aspects of our operations.