Privacy Policy

At CleanaHolics Sdn Bhd, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our services.

  1. Information We Collect We collect personal information when you interact with our website or services. This may include:

    • Personal Identification Information: Name, phone number, email address, and billing details.
    • Service Information: Details about the services you request, including the location, type of service, and any specific requirements.
    • Payment Information: Credit card or bank account details for service payments.

  2. How We Use Your Information The information we collect is used to:

    • Process your bookings and provide the requested cleaning services.
    • Communicate with you regarding your service, updates, promotions, and other relevant information.
    • Improve our services, customer support, and website experience.
    • Process payments securely and confirm the completion of services.

  3. Data Security We take the security of your personal information seriously. We implement appropriate physical, electronic, and managerial procedures to protect your data from unauthorized access, disclosure, alteration, and destruction. However, please note that no method of transmission over the Internet is 100% secure.

  4. Sharing Your Information CleanaHolics Sdn Bhd will not sell, rent, or lease your personal information to third parties. We may share your data with trusted service providers who help us in the operation of our business, such as payment processors, but only to the extent necessary to complete your transactions.

  5. Cookies Our website may use cookies to enhance your experience. Cookies are small files stored on your device to track usage and preferences. You can disable cookies through your browser settings, but doing so may affect your user experience.

  6. Your Rights You have the right to:

    • Access and correct any personal data we hold about you.
    • Request that we delete your personal information, subject to legal and contractual restrictions.
    • Opt out of receiving marketing communications by unsubscribing via email or contacting us directly.

  7. Third-Party Links Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of those websites.

  8. Changes to Privacy Policy CleanaHolics Sdn Bhd reserves the right to update this Privacy Policy from time to time. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

  9. Contact Us If you have any questions or concerns about your privacy or this policy, please contact us at:

By using our services, you consent to the collection and use of your personal information as outlined in this Privacy Policy.