FAQ

  1. What services do you offer?
    We provide professional cleaning services, including residential, commercial, office cleaning, post-construction cleaning, and specialized services like carpet and upholstery cleaning.

  2. How can I book a cleaning service?
    You can easily book through our website or by contacting us via WhatsApp or phone.

  3. Do I need to provide cleaning supplies?
    No, our team comes fully equipped with all the necessary cleaning supplies and tools.

  4. How much do your cleaning services cost?
    Prices depend on the size of the area and the type of service required. Please contact us for a customized quote.

  5. Do you offer one-time cleaning services?
    Yes, we offer both one-time cleaning services and regular cleaning plans.

  6. How long does a typical cleaning session take?
    The duration depends on the type of cleaning, but it generally ranges from 1 to 4 hours.

  7. Is your cleaning service safe for pets and children?
    Yes, we use non-toxic, eco-friendly cleaning products that are safe for both pets and children.

  8. Can I reschedule my cleaning appointment?
    Yes, you can reschedule your cleaning service with at least 24 hours' notice.

  9. What areas do you service?
    We offer cleaning services in various locations, including Putrajaya, Cyberjaya, Dengkil, Sepang, KLIA, and Salak Tinggi.

  10. Do you provide same-day cleaning services?
    Same-day services are available depending on availability. Please contact us for more information.

  11. How do I pay for your services?
    Payments can be made via bank transfer, credit card, or cash on delivery.

  12. Are your cleaners insured?
    Yes, our cleaning staff are fully insured, giving you peace of mind during service.

  13. What if I’m not satisfied with the service?
    If you're not satisfied with the service, please let us know within 24 hours, and we’ll make it right.

  14. Can I request a specific cleaner?
    Yes, you can request a specific cleaner based on availability.

  15. Do you offer discounts for regular cleaning?
    Yes, we offer discounts for customers who book regular cleaning services.

  16. Can you clean my office during working hours?
    Yes, we offer flexible hours and can clean during working hours or after hours, based on your preference.

  17. Do you clean windows?
    Yes, we offer window cleaning as part of our services.

  18. Do you clean after renovation or construction?
    Yes, we provide post-construction cleaning to remove dust, debris, and construction materials.

  19. What type of cleaning products do you use?
    We use eco-friendly, non-toxic cleaning products that are safe for the environment and your health.

  20. How can I contact you?
    You can contact us via email at cleanaholicsmalaysia@gmail.com or call us at +6012-847 7669.

  21. Do you offer emergency cleaning services?
    Yes, emergency cleaning services are available upon request.

  22. Can I book a cleaning service for a specific date?
    Yes, you can book your cleaning service for a specific date and time that works best for you.

  23. Do you clean after parties or events?
    Yes, we offer post-event cleaning services for homes and venues.

  24. Do you provide deep cleaning services?
    Yes, we provide deep cleaning services for homes, offices, and commercial spaces.

  25. What happens if the cleaner is unable to make it?
    In case of emergencies, we’ll notify you and arrange for a replacement cleaner at no additional charge.